The Hotel features 436 guest rooms & suites together with a lobby bar, restaurant, club lounge and substantial conference facilities including one of the largest pillarless ballrooms in Sydney. It has also benefitted from numerous refurbishments and improvements since 2004. The most recent works program included an upgrade of guest corridors, renovations to all 154 guest rooms (Classic Rooms) of the Bligh Street Wing, a complete public and service lift upgrade, LED lighting upgrade as well as a reconfiguration of the hotel lobby which has enhanced the sense of arrival. These projects followed a substantial refurbishment to the restaurant, lobby, lobby bar and the creation of Club Sofitel in past years